We serve as a partner who supports you fully in all stages of the life cycle of your solution: from consultation and planning through to implementation and operating and maintenance services. We develop an integrated strategy for your ICT platforms and continuously improve their performance. You receive options for optimising your business processes and ICT infrastructure over the entire value chain.
What we do
Enkom and Suntel Switzerland are firmly rooted in Switzerland while maintaining an international outlook. Our regional sites enable us to provide a high level of service quality and customer proximity, which is decisive in this sector. For more than 25 years, we have been a successful player based in central Switzerland: We can look back on numerous successful projects and are proud to boast so many satisfied customers. As an experienced full-service provider, we continue to expand our offer, thereby constantly enhancing our unique know-how. Everyone benefits: customers, partners and the company itself.
About us

Operations, support and out-tasking services

Every system solution must be regularly maintained by competent experts in order to function properly in an ever-changing environment. Our operating, support and out-tasking services offer customers the ability to have certain tasks carried out by Enkom experts. Customers maintain full control over their systems and infrastructure, but have the flexibility to delegate individual tasks and processes to us. The scope of the services is defined in collaboration with the customer.

With tailored services, a dynamic organisation and clear processes, we assume responsibility for the reliability of your communication solution – and its continuous availability. We operate and maintain your communication infrastructure and guarantee seamless operation with our 24/7 service. Our support is rounded out with the continuous optimisation and further development of our services. Join us in our commitment to the following strategic success factors:

Our service desk is ready to help you 24 hours a day, seven days a week. All of the members of our support team are highly qualified, experienced and have the expertise necessary to isolate and resolve disruptions quickly.

Proximity to customers
We have five locations in Switzerland from which we can optimally serve all regions of the country. Our close proximity to our customers allows us to get the corresponding specialists on-site quickly so that they can intervene right away.

Our operating, support and out-tasking services are modular. This gives customers full transparency over our services and the resulting costs. Customers decide which operating services and processes to outsource.